Moving IT from a cost center to a profit center

by | Mar 21, 2018

IT operations can be complex, and determining how mature and ready those operations are for change and innovation has long been a challenge for many organizations.

For its 2018 IT Operations Readiness Index, Cisco surveyed 1,522 respondents from seven countries (U.S., U.K., China, India, Japan, Australia, and Germany). About 38 percent of these were C-level executives.

The index includes definitions on different maturity levels for readiness and also provides insight on where organizations are today. 

“The race to transformation is on, and it is a race,” Bradley said. “When you think about where IT operations and where tech leaders see themselves today, most see themselves as being proactive. But the point to me isn’t whether they are reactive, proactive, or predictive, the point is everyone wants to move to the right. With only 14 percent being preemptive, that basically means nine out of 10 companies view themselves as being, over the next two years, in a race to optimizing their IT business on a continuous basis.”

See the various blogs that covered this 2018 IT Operations Readiness Index

Cisco Measures the State of IT Operations Readiness | eWeek

Cisco Study Finds Enterprises Racing Toward ‘Preemptive’ IT | Sdx Central

Cisco report delves into the new data-driven wave of IT management | Silicon Republic

About the Author

Joseph Bradley

Chief Executive Officer of NEOM Tech & Digital.
Humanist. Visionary. Galvanizer.