When you’re leading an organization, you set off to nurture the very best. But what happens when they leave? Let me tell you, losing your key players could completely ruin everything you’ve worked so hard to build, unless you do this. When I hear business leaders talk...
As a leader, you know the importance of diversity. But if you don’t include this one thing, you’re leaving profits on the table. Several years ago, a company hired me to lead their inclusion and diversity initiative and asked me to join their leadership team to...
I’ve spent the majority of my career in VP or C-suite roles and let me tell you… you don’t want to fail fast. In fact… YOU DO NOT WANT TO FAIL. PERIOD. We hear it all the time, in Silicon Valley and elsewhere: let’s fail fast. It’s all about failing fast. And it’s one...
Today, if you are not creating value through digital business, you are falling behind. But capturing that value demands three core capabilities. Your business must be hyper relevant (with a customized and contextual customer experience); frictionless (that is, fast...
One of the exciting things about living in these times is the lighting-fast pace of change. Digital disruption can make some people uneasy, but for me, the overwhelming sense of possibilities and opportunities transcends all else. Every year those opportunities — and...
I didn’t know what to expect from Internet Week New York, the annual celebration of technology’s impact on business and culture held last week. It was cool to hear from the well-known — like Chelsea Clinton and New York City’s Police Commissioner William Bratton...